Employers FAQ

How do employers sign up?

Complete the enquiry form and a team of the sales team will be in touch, alternatives you can contact us by telephone.

How much does it cost to offer my staff videoDoc services?

Employers can sign up for annual subscriptions for their employees for as little as £24 per person, this provides unlimited access to the videoDoc service.

How can videoDoc benefit my business?

We get that having to leave the office to travel to see a doctor on your break is a nuisance. It is inconvenient, time-consuming and uncomfortable. We also understand that technology is changing the way we live our lives. That’s why the cutting-edge and instant access to online medical services at videoDoc will not only set your business apart from competitors, but offering such advanced health benefits can also help towards staff retention. By choosing videoDoc, you are underlining your commitment to your staff’s wellbeing. You are sending an important message – you are letting your employees know that you care about their health and that you value what they do.

Are the consultations recorded and how does videoDoc protect patient privacy?

Consultations are never recorded. We hold the patient-doctor confidentiality in the highest regard. Patient history and consultation notes are strictly only accessed by the doctor and the patient involved. We comply with the UK’s Data Protection Act and the US standards: HIPAA (Health Insurance Portability and Accountability Act) We guarantee the highest level of confidentiality to all our patients. We invite you to read more about our commitment to security and privacy in our Terms and Conditions.

Can my employees access videoDoc from abroad?

Yes, that’s no problem – that is part of the convenience of videoDoc services. Simply log in as usual and your remote medical access continues as normal.

Does videoDoc provide a prescription service?

Yes! For added convenience, employees can also give details of their preferred pharmacy so our doctors, when necessary, can send their prescription directly there, saving time and making life that bit easier for everyone.

How does videoDoc work?

Once your employee is registered, they simply log on to the videoDoc app on their mobile phone and request a consultation either via video or a telephone call. A consultation usually takes place within 10 minutes. If a patient doesn’t want to wait, they have the option to request a call back at their own convenience.

What are the benefits to my employees?

We already know that a healthy and committed workforce is vital to business success. Adding videoDoc to your employee benefits scheme will revolutionise the way your staff tackle sick days and reduce the time spent travelling to, and waiting to see, a doctor. Such ease of access will also support your employees in being more present and productive during their workday and will show them the importance you place on their contribution.

When can my employees access videoDoc services?

Our team of General Medical Council (GMC) registered doctors are available for consultations from 8am to 10pm, 7 days a week.

Why is videoDoc important to employers?

videoDoc is on-demand healthcare, always with the human touch, delivered through technology. We provide flexible access to General Medical Council (GMC) registered doctors who specialise in delivering care remotely. Employees are the backbone of every business and we understand that healthier employees are key to creating a happier workforce. With videoDoc, staff can access a consultation with a doctor via their computer or mobile phone without even having to leave home or the office. With no appointment is necessary, and with videoDoc’s innovative services fitting around an employee’s busy schedule, it can help reduce sick days and increase productivity. Win-win.

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