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What is the two-factor authentication and why is it so important?

Here at videoDoc, we pride ourselves on the security of our platform. That’s why we came up with 2FA – our extra layer of security that asks you to choose a mobile number or email address to verify your account, in addition to your password. Anytime you log into a different PC or laptop, we will require you to authenticate your account again for security reasons. When you log in the first time, we will ask you to verify your details, a verification code will be sent directly to your phone or email. Simply enter it into the videoDoc log in page and press submit. If, for some reason, you don’t receive the code, you can request a new one to be sent to you via the videoDoc log in page. Top Tip: check your junk mail account too on your email folders. If you find you are still having trouble connecting, please contact your videoDoc Care Team on 0203 744 4226 and we will be happy to help.

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